From a sales rep’s perspective, navigating the daily tasks of prospecting, cold calling, follow-ups and other tasks can be incredibly challenging. Each day involves sifting through a myriad of potential leads, a task that demands both time and precision.Â
Cold calling itself is a daunting task. Rejections and gatekeepers are constant hurdles, requiring persistence and patience. However, once a connection is made, the challenge shifts to maintaining a personalized approach across numerous interactions. The bottom line, sales teams often find themselves immersed more in routine tasks and less time in building relationships.Â
This is why we have curated this list of the best cold-calling software that can empower your sales team, streamline your outreach efforts, and help you establish meaningful connections with decision-makers.Â
Before we start, let’s understand the key features a cold calling software should have,
Key features a cold calling software should have
Cold calling software is a specialized tool designed to streamline and enhance the outbound calling process. It automates various tasks involved in cold calling, such as dialing numbers, managing leads, and organizing customer data.Â
For sales representatives, it simplifies prospecting, improves call efficiency, ensures consistent communication through predefined scripts, and facilitates seamless follow-ups. Additionally, some cold calling software solutions use advanced algorithms and data analysis to prioritize leads, increasing the likelihood of successful conversions. Overall, these tools aim to optimize the cold calling process, making it more targeted and productive for sales teams.
While looking for an ideal cold calling software, ensure these features:Â
12 Best Cold Calling Software for your sales teams
Here are some of the best tools out there for cold calling that can help your sales teams,
1. HubSpot Sales Hub
HubSpot sales hub offers more than just basic call capabilities; it’s a comprehensive solution designed for efficiency and intelligence. Making calls directly from your browser not only streamlines your workflow but also enables automated call tracking. Each call you make gets automatically logged into the CRM system, eliminating the need for manual data entry.
Beyond this, HubSpot provides a feature that lets you prioritize calls according to your own criteria. This ensures that you’re reaching out to the most important leads first, enabling a more targeted sales strategy.
As for integration, its call tracking is designed to seamlessly feed information into any application within its product suite. This offers a unifie
Key Features:
- Intelligent call routing for targeted outreach
- Appointment and meeting schedulerÂ
- Allows calling prospects through VOIP from inside your HubSpot accounts
- Email Scheduling
- Detailed analytics to track call performance
- Personalized call scripts for impactful conversations
Pricing:Â
- Free Tools: $0
- Starter: $20/month
- Professional: $500/month
- Enterprise: $1,200/month
2. Klenty
Apart from making cold calls, Klenty helps sales teams reach prospects using multiple other channels, including emails, LinkedIn, WhatsApp, and SMS. Klenty’s AI records calls, takes notes, and simultaneously logs them in your CRM.Â
Based on your prospect’s geographics, Klenty suggests the most appropriate times to call them.
Key Features:
- Social media integration for targeted prospecting
- Helps alter your post-call follow-ups based on prospect’s behavior
- Real-time updates on prospect activities
- Direct messaging features for personalized communication
- Lets you assign daily, weekly, and monthly targeted call goals
- Can use local numbers with the area code to help build trust
Pricing:Â
- Startup: $50/user/monthÂ
- Growth: $70/user/monthÂ
- Pro: $100/user/month
- Enterprise: Customized plans available
3. Salesmate
Built-in communication, texting and collaboration tools make Salesmate a powerful tool for your entire sales team and business. Sales support inbox and 360-degree view of customers are some critical features of this software.Â
The best thing about Salesmate is that it frees you from calling leads manually. With features like call tracking, forwarding, and recording, you can ensure that no call is left unattended and is addressed in the right manner.
Key Features:
- Predictive analytics for identifying high-value prospects
- Allows automated and personalized emails, texts, calls and follow-ups
- Simple to use with easy customization
- Automated follow-up features to nurture leads
- Built-in calling and texting tools
- Intelligent call scheduling based on prospect availability
Pricing:Â
- Startup: $12/user/monthÂ
- Growth: $24/user/monthÂ
- Boost: $40/user/month
- Enterprise: Customized plans available
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4. Myphoner
Myphoner goes beyond a one-size-fits-all approach by offering a sales-focused platform tailored to meet a company’s requirements. It has suite of features such as team chat, shared call scripts, and collaborative note-taking work in tandem to ensure that your sales team maintains cohesive communication and strategy.
The platform’s intuitive dashboard provides real-time oversight of each cold-calling agent’s performance, enabling managers to make informed decisions swiftly. Additionally, Myphoner offers a robust lead-scoring & routing system based on demographic data, empowering you to match the most suitable leads with the appropriate agents.
Key Features:
- AI-Powered Chatbots and collaboration tools for real-time communication
- Live monitoring feature allows you to listen a live call
- Provides synopsis on agent performance, campaign activity, and other call details
- Shared call scripts and templates for consistency
- Performance tracking for individual team members
- Allows to send pre-defined personalized follow-up emails easily
Pricing:Â
- Basic: $19/user/monthÂ
- Plus: $29/user/monthÂ
- Premium: $49/user/month
5. Ringover
Ringover is an advanced B2B cold calling software simplifies the setup and management of a thriving cloud contact center for seamless outbound call campaigns. It offers automation, eliminating the need for sales representatives to dial digits repeatedly, streamlining operations and boosting efficiency.
Ringover’s CRM integration allows your sales team access to the tools they need for cold calling, all within one application. Its advanced analytics feature helps you stay up to date on the sales agent and team performance.
Key Features:
- CRM integration for comprehensive customer profiles
- A real-time dashboard gives you access to detailed analytics on the call center
- Customizable call scripts based on customer data
- Allows you to access both landline mobile numbers for your outbound calls
- Automated personalization for efficient outreach
- Helps you to run a successful outbound and inbound call center from the comfort of your home
Pricing:Â
- Smart: $21/user/monthÂ
- Business: $44/user/monthÂ
- Advanced: $54/user/month
6. RingCentral
RingCentral serves as a comprehensive hub for all your sales communication needs, consolidating phone calls, messaging, and video conferencing into a single, unified platform. Designed with versatility in mind, it’s an omnichannel solution that enables your sales team to effortlessly engage with prospects across multiple touchpoints.
Its advanced feature set is engineered to expedite the launch of your cold-calling campaigns, reducing the time from setup to execution. Moreover, RingCentral offers seamless CRM integration, positioning it as a key asset for companies aiming for rapid business expansion.
Key Features:
- Call recording and sentiment analysis for detailed insights
- Virtual phone system that provides access to cloud PBX features
- Easy integration with more than 200 business apps, including Google Workspace, Salesforce, etc.
- Customizable reporting for performance analysis
- This browser-based app is also accessible as a desktop and mobile app
- East team messaging feature enhances team communication with instant messaging, file sharing and much more
Pricing:Â
- Core: $12/user/monthÂ
- Advanced: $24/user/monthÂ
- Ultra: $40/user/month
- Enterprise: Customized plans available
7. Gong
Gong’s cold-calling software offers the flexibility to connect via mobile phone, ensuring you’re always ready for opportunity. With features like call recording and sharing, it makes it effortless to capture key interactions and customer insights. Additionally, its seamless CRM integration means all crucial details are automatically synced, making your sales process personalised.
But Gong isn’t merely a cold-calling tool; it distinguishes itself as a leading Revenue Intelligence (RI) platform. Unlike traditional methods that rely on opinion-based strategies, Revenue intelligence leverages real-world customer interactions to guide decision-making.
Key Features:
- Multichannel outreach for diverse communication options
- Gong reminds the caller that the call is being recorded, thus handling recording consent smoothly
- Automated responses and follow-ups across channels
- It can place outbound VOIP calls directly from within the app
- Integrated analytics for multichannel performance tracking
- Offers complete visibility into every sales touch point and ensures closing more deals
Pricing:Â
- On request
8. Dialpad
Dialpad is an all-in-one, AI-driven platform designed to maximize the value of both team and customer interactions. With capabilities like real-time transcription and sentiment analysis, it equips managers with actionable insights from the conversations. This enables data-driven decision-making based on live, running transcripts for every call in progress.
But Dialpad’s AI goes beyond mere transcription. It’s programmed to detect specific keywords uttered during conversations, such as references to competitors or particular features. This intelligent keyword identification serves to distill valuable context from dialogues, providing a richer, more nuanced understanding of the conversation at hand.
Key Features:
- Wide range of CRM and marketing tool integrations
- It can also create RTA (Real-Time Assist) cards that automatically pop up when the prospect uses specific triggers or words
- Automated data syncing for consistency
- Custom API options for advanced integrations
- Dialpad allows you to drop a pre-recorded voicemail message to help save hours for your sales team
- Its ability to record calls is beneficial for training new team members
Pricing:Â
- Standard: $15/user/monthÂ
- Pro: $25/user/monthÂ
- Enterprise: Customized plans available
9. VanillaSoft
VanillaSoft is a user-friendly software platform designed to expedite the conversion of leads into sales through its advanced, queue-based lead routing mechanism. It goes beyond standard lead management by enabling the creation of custom formulas for lead qualification, guaranteeing that sales personnel engage with the highest-priority prospects first.
The software’s compatibility extends to a broad spectrum of CRM systems, marketing tools, and sales platforms, ensuring an uninterrupted and harmonized data flow throughout your sales infrastructure. This level of seamless integration streamlines the workflow, allowing your sales team to zero in on their core function: establishing meaningful relationships with key decision-makers.
Key Benefits:
- User-friendly interface for easy navigation
- It offers both progressive and preview dialing options
- Quick setup and onboarding process
- Its free offers access for up to six users at a time
- Accessible training resources and customer support
- Its built-in CRM is specifically made for large volumes of cold calling
Pricing:Â
- Starts from $99. You can get custom pricing on request.
10. Close
Close offers sales-smart features that help you reach more leads with less effort. It can manage outbound calls with ease and leverage workflows for powerful outreach automation. With its intuitive interface and straightforward setup process, this software minimizes the learning curve for your team, enabling them to start making effective cold calls quickly.
From call recording to automated dialers to conversation Intelligence, Close offers various services depending on the plan you choose.
Key Benefits:
- Its unique analyzing calling feature provides insights with helpful reports
- Real-time reporting on call metrics and prospect responses
- Predictive dialer features can call multiple numbers at once
- Conversion rate analysis for performance optimization
- Offers powerful in-app call coaching features to support new and seasoned callers alike
- Customizable dashboards for personalized data visualization
Pricing:Â
- Starter: $59/month
- Professional: $329/month
- Enterprise: $749/month
11. Toky
Toky’s cloud-based system has a unique call-forwarding feature that allows callers to take calls on the go. The power dialer offers the ability to create workflows around call campaigns to help the sales team reach the right lead at the right time.Â
Toky offers the convenience of grouping your callers, enhancing call handling efficiency. Its standout feature lies in seamless integration with popular business solutions such as Hubspot, Salesforce, and Slack, making it a powerful asset for businesses seeking streamlined communication and workflow.
Key Benefits:
- AI-driven lead scoring for efficient lead prioritization
- Allows access on your laptops, tablets, and mobile phones from anywhere in the world
- Real-time updates on lead engagement levels
- Offers cross-system monitoring to help make more informed decisions based on real-time data
- Integration with marketing automation tools for seamless workflow
- Toky enables customers to message your business on WhatsApp using a verified phone number
Pricing:Â
- Entrepreneur: $20/user/monthÂ
- Business: $25/user/monthÂ
- Enterprise: $749/user/month
12. VCC Live
VCC Live is a cloud contact center software solution with 20+ years of experience in the market, offering various features for outbound activities such as cold calling. To maximize talk time without unnecessarily disturbing contacts, VCC Live offers four types of dialing, including manual dialing and three auto dialers (predictive and power dialer, outbound IVR) to match the unique needs of different campaigns.
To further enhance productivity, voicemail detection can also be used, making sure agents focus on live calls and answering machines are handled automatically.With VCC Live’s advanced scripting tool, step-by-step guides are easily editable on the fly. This comes in handy when a new, more effective cold calling script needs to be introduced immediately, without shutting down the entire operation. Agents can even access external tools and static pages without exiting the script, helping them maintain a confident and professional demeanor on the phone.
Key Benefits:
- Three different types of auto dialers (predictive and power dialer, outbound IVR)
- Voicemail detection to automate callbacks or follow-up messages
- KPI dashboard with system and custom metrics to track progress
- No-code scripting tool
- Call recording and whispering for quality management
- Secure over-the-phone payment method
Pricing:Â
- On requestÂ
Which cold calling software is right for you?
Choosing the right cold calling software is essential for maximizing your sales efforts and increasing your overall efficiency. After exploring the features and benefits of various tools, you must consider your business needs, budget constraints, and the level of support required.Â
Look for a software solution that seamlessly integrates with your existing systems and provides the necessary features such as auto-dialing, call scripting, CRM integration, and robust analytics.Â
Additionally, consider user reviews and testimonials to gauge user satisfaction and reliability. You can evaluate and select the cold calling software that aligns perfectly with your business goals, ensuring a more productive and successful sales outreach process.